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Features and Benefits of Our Anonymous Reporter Hotline

At Grapevine, we prioritise the security of the information entrusted to us. With stringent protocols in place, we safeguard the confidentiality of each report, protecting the identities of anonymous reporters and the sensitive information they provide.

Young businessman
Using a Touch Phone

Submit your concerns via our secure platform, either online or over the phone.

Available Anytime, Anywhere
Features
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Choose from two tailored service options: Grapevine for standard needs and Grapevine+ for enhanced support, ensuring all organisational requirements are met.

Two Levels of Service
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Grapevine strengthens your organisation’s safeguarding practices, supporting obligations under the Nation wide code of conducts.

Leading Integrity Standards

Grapevine Whistleblower

Working with Financial Documents

We prioritise the rapid assessment and handling of complaints, with all reports being processed within 48 hours, maintaining the highest standards of confidentiality and security.

Quick and Secure Triage 
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Our hotline supports a safe workplace by addressing and reducing unreported cases of bullying, harassment, and fraud, protecting both employees and the organisation.

Commitment to Safety
and Integrity
Using a Touch Phone

Our call centre, staffed by operators with over 26 years of experience, handles more than 100 calls weekly, ensuring professional and efficient management of all complaints.

Experienced Support Team

Benefits of Our Grapevine Hotline

Benefits

  • Commitment to Transparency - Our hotline encourages an environment where transparency thrives, ensuring that all concerns are addressed promptly and effectively.

  • Enhancing Corporate Values - A strong reporter system reinforces corporate values by demonstrating a commitment to ethical practices and compliance with legal standards.

  • Supporting Employee Confidence - Employees are more likely to report unethical behavior when they trust in a system that protects and supports them, enhancing overall workplace morale.

  • Facilitating Effective Reporting - Our reporting pathways can also be customised for reporters with disability, elderly people and young people to report abuse or concerns using our safe and accessible system.

  • Impact on Policy Development - Feedback from whistleblower reports helps organisations refine their policies and procedures, aligning them more closely with best practices and legal requirements.

  • Setting Compliance Standards - Grapevine strengthens your organisation’s safeguarding practices, supporting obligations under the Child Safe Principles, Aged Care Quality and Safeguarding Standards, National Disability Insurance Scheme Code of Conduct and more.

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