Features

The unique features of Grapevine and Grapevine +
help shine a light on every corner of your organisation,
giving your staff and customers confidence that their complaints
won’t fall on stony ground.





Access 24/7 by phone or online, 365 days a year




2 levels of service delivery:
Grapevine or Grapevine+


Trustworthy call centre operators with 26 years of experience


Expert triage of all complaints within 48 hours


f5

Australian-based call centre receiving over 100 calls per week


Security of your information
is our priority




67%

of people experiencing
bullying or harassment
do not report it

42%

do not report for
fear of negative
consequences

69%

of fraud is
committed by
employees

1/3

of businesses will
experience economic crime
in next 12 months

A confidential Whistleblower Hotline
is an essential part of your risk prevention strategy.

Learn How