The unique features of Grapevine and Grapevine +
help shine a light on every corner of your organisation,
giving your staff and customers confidence that their complaints
won’t fall on stony ground.
Access 24/7 by phone or online, 365 days a year
2 levels of service delivery: Grapevine or Grapevine+
Trustworthy call centre operators with 26 years of experience
Expert triage of all complaints within 48 hours
Australian-based call centre receiving over 100 calls per week
Security of your information is our priority
67%
of people experiencing
bullying or harassment
do not report it
42%
do not report for
fear of negative
consequences
69%
of fraud is
committed by
employees
1/3
of businesses will
experience economic crime
in next 12 months