How it Works

Grapevine provides employees and organisations with a safe and secure environment to report misconduct and lodge complaints, enabling insightful management and the ability to bringing about cultural change while reducing risk.

Grapevine provides the ultimate confidence that no complaints will fall on stony ground.

Our Australian-based call centre staff answer over 1000 calls a week and have been in operation for over 26 years.

5 Steps to Implement Grapevine


Sign up for Grapevine or Grapevine Plus


Tell us about your company and provide branding


Nominate your team


Provide system training to your team


Communicate the hotline to your staff!

Two levels of Service

24/7 access to call centre, 365 days a year

Fully trained call centre operators based in Australia

Customised web portal

Mobile-compatible online reporting

24 hour reports to your organisation direct from call centre

24/7 access for reporters and businesses to reports and actions

Annual fixed pricing based on scale of your organisation

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All the features of Grapevine

All reports triaged within 48 hours

48 hour call-back service for reporters

Expert advice offered in line with your company policy

48 hour notification to businesses on all reports

Instant notification to businesses on urgent matters

Quarterly reporting with hot-spot identification

Tailored pricing

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4 Step Reporting Process

1. Complaint

Your employees can log a call or submit a report online

Provide supporting evidence

Remain anonymous or provide their contact details

Receive a unique reference number to receive updates anonymously

2. Report is
to your team

All reports are quality reviewed by our experts

Your nominated contacts notified within 24 hours

3. Initial Action


Report available to your team online

Case file and following actions available to your team online


Report is triaged by our experts

Critical reports provided to your team within 48 hours

our experts respond to reporter within 24 hours

4. Follow Up


See regular updates available online


Our expert handles complaints according to your organisation’s policy

Proof of hot spot identification provided to you

Updates and outcomes are available online to anonymous reporters


of economic crimes
are asset misappropriation


of businesses say biggest
casualty of economic crime
is employee morale


of serious misconduct is
reported by a colleague


the annual cost of
workplace bullying

to the Australian economy

A confidential Whistleblower Hotline
is an essential part of your risk prevention strategy.

Learn How